Professional Shutter Services

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you contact us for services, request a consultation, or communicate with us. This may include:

• Name and contact information (phone, email, address)
• Service preferences and project details
• Communication history and preferences
• Payment and billing information for services rendered

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our shutter services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about services and promotional offers

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described in this policy. We may share your information with trusted service providers who assist us in operating our business.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. Contact us to exercise these rights.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call (512) 847-3921.

Last updated: December 2024

Agreement to Terms

By accessing and using ShutterSure's services, you accept and agree to be bound by the terms and provision of this agreement.

Services Description

ShutterSure provides professional shutter installation, repair, and maintenance services. All services are subject to availability and our professional assessment of project feasibility.

Pricing and Payment

• All prices are subject to change without notice
• Payment terms are net 30 days unless otherwise agreed
• A deposit may be required for large installations
• Additional charges may apply for emergency or after-hours services

Warranties and Guarantees

We provide comprehensive warranties on all installations and repairs. Warranty terms vary by service type and materials used. Warranties do not cover damage due to normal wear, misuse, or natural disasters.

Limitation of Liability

Our liability is limited to the value of services provided. We are not responsible for indirect, incidental, or consequential damages.

Cancellation Policy

Service appointments may be cancelled up to 24 hours in advance without penalty. Same-day cancellations may be subject to a service fee.

Governing Law

These terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Travis County, Texas.

Contact Information

For questions about these Terms of Service, contact us at (512) 847-3921 or [email protected].

Last updated: December 2024

Digital Millennium Copyright Act Policy

ShutterSure respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that material on our website infringes your copyright, please provide our designated agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material claimed to be infringing
• Information to permit us to contact you (address, phone, email)
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authorization to act on behalf of the owner

Designated Agent

Our designated agent for notice of claims of copyright infringement is:

DMCA Agent
ShutterSure
2847 Oak Ridge Drive
Austin, TX 78704
Email: [email protected]
Phone: (512) 847-3921

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its former location
• A statement under penalty of perjury of good faith belief
• Your name, address, and phone number
• Consent to jurisdiction of Federal District Court

Repeat Infringers

We will terminate the accounts of users who are determined to be repeat infringers.

Last updated: December 2024

Our Commitment to Data Protection

ShutterSure is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).

Legal Basis for Processing

We process your personal data based on:

• Consent - when you explicitly agree to processing
• Contract - to fulfill our service obligations
• Legitimate interests - to improve our services
• Legal obligation - to comply with applicable laws

Your Rights Under GDPR

You have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent at any time

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

International Transfers

If we transfer your data outside the EEA, we ensure appropriate safeguards are in place to protect your data.

Contact Our Data Protection Officer

For any GDPR-related inquiries or to exercise your rights, contact:

Data Protection Officer
ShutterSure
Email: [email protected]
Phone: (512) 847-3921

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.